We want you to be 100% satisfied with your shopping experience with us. You may return an unopened and unused item for a refund subject to a 20% restocking fee and minus the original shipping costs within 30 days of the date you ordered the item. FREE SHIPPING ITEMS WILL BE CREDITED LESS ACTUAL ORIGINAL SHIPPING EXPENSE. All shipping costs are the responsibility of the customer. We can not credit previous shipping to the customer. If it is after 30 days, or if the product has been opened and is not in like new condition, or if it is a drop shipped item, game machine, game table or other large freight shipped item, additional restocking fees may be incurred. It is our wish to make your shopping experience enjoyable and our policy is to protect honest customers and keep our prices low. We are sure you can appreciate our sincere wishes that you are pleased with your product.