International Orders:
We can now accept credit card orders from countries outside of the US and Canada. Please include all contact information on the order so we can contact you to verify your order. We also accept direct bank transfers for large orders or international money orders sent to us at Lakeside Distributors, P.O. Box 176, Madisonville, La. 70447 USA.
Ordering Info:
If you would like to place an order, it is highly recommended that you use our secure online shopping cart and Verisign payment gateway system. This allows convenient on-line secure ordering (24 hours/day, 7 days/week). Please be aware that for your security, as well as ours, we use address verification on all orders. The billing address you specify during the checkout process MUST match the address where your credit card statement is mailed. If this address does not match, your card will not approve and your order will be delayed while we attempt to contact you. You will receive a order confirmation email as well as a payment confirmation email if the completed and paid order goes through correctly.
Customer Service:
If you have any questions, call our Customer Service Department (866)735-7146. Our business
hours are 9 am - 4:30pm CST Monday thru Friday.
Order Confirmation:
When you place an order with Lakeside Distributors, you will receive an order confirmation by email
indicating that your order was received. You will then get a payment confirmation with a order confirmation number if you
correctly complete the credit card payment section of the order form.
Warranties:
Lakeside Distributors requires all missing parts to be reported within 3 days. If any contents are missing or a manufacturers defect is discovered, any applicable warranties will be used to replace the defective parts to get the item to factory specifications. Customers may be required, (at their own expense), to return any defective parts to Lakeside Distributors or the manufacturer in order to comply with warranty terms.
Return Policy:
We want you to be 100% satisfied with your shopping experience with us. You may return an unopened and unused item for a refund for any reason within 30 days of the date you ordered the item for a full refund, less shipping. FREE SHIPPING ITEMS WILL BE CREDITED LESS ACTUAL ORIGINAL SHIPPING EXPENSE. All shipping costs are the responsibility of the customer. We can not credit previous shipping to the customer. If it is after 30 days, or if the product has been opened and is not in like new condition, or if it is a game machine, game table or other large freight shipped item, there is a 25% restocking fee. The product must be unused, unopened and in new condition to qualify for full refund.
It is our wish to make your shopping experience enjoyable and our policy is to protect honest customers and keep our prices low. We are sure you can appreciate our sincere wishes that you are pleased with your product.
Cancellation Policy:
If you wish to cancel your order BEFORE shipment, we will gladly provide a full credit less a 5% charge for credit card fullfillment fees.
Shipping Information:
Lakeside Distributors will ship all parts and supply orders of $100.00 or more free. Shipping for orders under $100.00 is shown below. Shipping for all other larger items are listed with the price and description of the item. To insure prompt delivery, orders will be sent by either Priority Mail which usually arrive in 2-3 business days or by Fedex Ground which takes 5-7 business days for delivery. Large items that require shipping by freight line can take 2 to 3 weeks. Weight of the order will determine shipping method.
$0 - $10.00 is $3.50 shipping
Important: Large Item Shipping Information
Please read and follow these steps carefully. All our shipments are FULLY insured Only if you follow the guidelines below;
Before signing and accepting packages from any freight shipping companies, be sure to carefully inspect the packaging for any sign of tears, rips or other damage to boxes. If any evidence of package tears or rips is evident, be sure to inspect the contents for damage before signing for the package. If damage is evident, refuse the package and have the shipping company return the item to us. If you sign for the package, you are stating that the item was received in good condition and there will be no chance of filing a damage claim with the shipping company. Only sign for a package if you are sure that the contents are in good condition with no damage. Packages that have been signed for and accepted will be the receipient's responsibility, no exceptions.
All large items have indicated shipping cost next to item description and will ship via common carrier (freight truck) and curb side delivery. Shipping times range from 2 to 3 weeks for freight delivery. A minimum of two people must be present to accept delivery
of larger products (Video games, Foosball, Pool Tables, Air Hockey Tables). The truck driver is only responsible for helping to get products off the truck. Any additional services, such as two-man delivery, inside delivery, or lift-gate trucks are not included in the price of the table. The cost of these additional services vary from city to city. They usually cost between $75.00 and $150.00 extra. and can usually be purchased directly from the trucking company when they call you for an appointment.
The trucking company will contact you to set up a delivery appointment with a estimated time window of about 2-5 hours with deliveries on Monday - Friday during regular business hours. It is important to keep your scheduled appointment. If you miss the scheduled appointment, the driver will need to reschedule the delivery from the local terminal and a additional charge may occur.
Please inspect your shipment once it arrives. If there is any visible damage or if any cartons are missing refuse delivery and contact us immediately. We will immediately arrange a new shipment to you. Any damages must be reported within 3 days of receipt of goods.
If you sign for and accept the delivery, you the customer are responsible for any cost to correct any damages and all return shipping charges. If any minor damage has occured that you believe can be replaced with parts, note damage on delivery receipt and accept shipment. If you are unable to fully inspect entire contents upon delivery, you must write "SUBJECT TO FURTHER INSPECTION" on delivery receipt. This insures we are able to file a proper concelled damage claim with the carrier. If the driver does not allow you to sign the delivery receipt in the above mentioned procedures, refuse delivery and call us.
Deliveries that have been signed for free and clear of damages will be the receipient's responsibility, no exceptions.
Order Acceptance Policy:
Lakeside Distributors reserves the right to refuse or cancel any orders and the right without prior notification
to limit the order quantity on any item. The receipt of an electronic order confirmation does
not constitute the acceptance of an order or as a confirmation of an offer to sell. Sorry, but
we are not responsible for typographical errors. We reserve the right to correct any errors in
pricing. Pricing may change at anytime.
Lakeside Distributors
Orders can be faxed to
us at (985)845-0570 (24 hours/day, 7 days/week.) A credit card, check, direct bank transfer or money order payment will be
required before shipment. You may call us at (866)735-7146 or (985)845-0570 and order over the phone using
your credit card for payment, or you may send a check or money order by mail to: Lakeside Distributors,
P.O. Box 176, Madisonville, La. 70447 Checks will be held 10 days for clearing. Certified checks insure faster shipping. PayPal payments can be made to our paypal email address of sales@moneymachines.com
$10.01 - $25.00 is $5.50 shipping
$25.01 - $35.00 is $7.50 shipping
35.01 - $50.00 is $8.50 shipping
$50.01 - $65.00 is $9.50 shipping
$65.01 - $80.00 is $10.50 shipping
$80.01 - $99.99 is $11.50 shipping
310 Covington
St.
P.O. Box 176
Madisonville, Louisiana 70447
Call Toll Free
(866)735-7146
Local(985)845-7146 Voice/Fax
(985)845-0570
